Salesforce Sales Cloud Professional

Salesforce Sales Cloud is a cloud-based CRM application that includes tools for contact management, sales force automation, sales forecasting, and productivity. It enables sales teams and sales managers to manage the sales cycle, to effortlessly prioritize tasks, to properly manage customer relationships, and to access all important information anytime, anywhere.

Both are CRM applications on the Salesform platform. While Sales Cloud is a sales application that lets you manage contacts, leads, opportunities, quotes, and orders, Service Cloud is a customer service application that lets your company manage support operations, omnichannel customer service, and field service.

Salesforce Sales Cloud is built on a stable, flexible, and secure infrastructure that is trusted and used by companies around the world. Even in the most regulated industries - from government to healthcare to financial services. Over 150,000 companies worldwide across a wide range of industries use it to achieve security and control with respect to highly sensitive aspects such as user and client authentication, administrative permissions, and data access and sharing.

Enterprise Security - Salesforce tags your customer data so that no one but your employees can access it, not even us.

User Security - Combined with IP-based network-level security, user authentication (both delegated and via SAML), along with session restrictions and audit trails, provides comprehensive controls. Authentication thus provides visibility into users' activities in the system and their respective transaction histories.

Programming Security - Access to logic, data, and metadata is secured through configurable authenticated sessions. Salesforce also provides a scanner that analyzes your source code and reports on its security.

Trust and Transparency - Trust can only come from transparency, which is why Salesforce provides real-time information on system performance and security, as well as tips on best practices for enterprise security. For more information, visit trust.salesforce.com.

The Sales Cloud works on the software-as-a-service principle and is thus suitable for companies of all sizes - from sole proprietorships to multinational corporations. However, if you only want to benefit from a basic CRM that can be set up in minutes, Salesforce Essentials is a good choice.