Salesforce Customer Community Plus

Name: Salesforce Customer Community Plus
Brand: Salesforce
SKU: LIC_CustomerCommunityPlusMembers
Price: 180.0 EUR
Availability: InStock

Salesforce

The service platform connects your customers to everything important, from account information to shared knowledge and helpful agents. This way you help them to find answers on their own terms and in their own time frame.

€180,00

Tax excluded. | Annual billing.Price per user per Month 15,00 EUR.

Edition

Starter Plus

Term Duration

12 Months 24 Months

Variant

Quantity

Salesforce Salesforce Customer Community Plus

€180,00

Salesforce Customer Community Plus

Use Lightning Community Builder to quickly create drag-and-drop engaging portals and communities that are mobile-responsive and ready to go in an instant. This directly extends your contact center's service processes into a positive customer self-service experience.

How can the Customer Community help my business?

You help your customers help themselves and others. You present a knowledge base and provide answers to their questions. Be it community content or solutions from your experts, your customer will have a fully branded experience through your support that they will remember positively.

Who can access Salesforce Community?

Customer Community Users are external users who can access your community after being assigned the necessary permissions by you to access records.

Who can access Salesforce Community?

You can have up to 100 Experience Cloud sites in your Salesforce org.

Comparison Chart

Salesforce Customer Community Starter

Starter

€60,00

Details

Selection

Salesforce Customer Community Plus

Plus

€180,00

Details

Salesforce Customer Community Starter

Starter

€60,00

Details

Selection

Salesforce Customer Community Plus

Plus

€180,00

Details

Digital Experience Management

Customer Service and Account Portal Templates

Knowledge

Case Management

Highlights

Integrate the service directly

Your customers can access an agent via chat at any time with Service Cloud integration and are guided step-by-step through common customer service processes. All agents have a 360° view of customer activity, enabling them to deliver greater satisfaction more efficiently.

Help your customers help each other and themselves.

With this application you can make it easy for your customers to quickly find answers within a community by automatically pulling the information they need from multiple sources. Give MVP access to groups, experts, and customers to keep them coming back regularly.

Deliver personalized, intelligent customer service

With Einstein, you enrich content based on customer profiles, activities, and interests by highlighting relevant articles, experts, and answers, and delivering them just when customers need them most. The result is a personalized experience.

Contact

Do you have any questions?

Your personal contact will be happy to help you.

Joshua Müller-Meerkatz

Account Executive

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